Returns & Exchanges
At HydraPak, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for all items in their original, unworn condition with tags attached.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack the apparel in its original packaging, ensuring all original tags and protective liners are intact.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing